Sorry! Your need to enable JavaScript to use this app.!
Last Updated: September 23, 2025

Privacy Policy

Your privacy matters to us. This policy explains how Blacvolta Lifestyle collects, uses, and protects your personal information.

About Blacvolta Lifestyle

Blacvolta Lifestyle is a lifestyle-fintech platform that merges culture, perks and payments into a single experience that empowers users to live, explore and transact with ease across the lifestyle economy.

This Privacy Policy explains how we collect, use, share, and safeguard information when you use the Blacvolta Lifestyle App, Blacvolta Debit Card, and related services.

Information We Collect

How We Use Your Information

  • Provide and operate the Blacvolta Lifestyle App and Debit Card
  • Verify your identity and comply with KYC/AML regulations
  • Process payments, settlements, and refunds
  • Understand app usage patterns and improve functionality
  • Identify and fix technical issues
  • Optimize app performance and user experience
  • Deliver personalized content, perks, and recommendations
  • Communicate updates, offers, and promotions
  • Detect and prevent fraud, security breaches, and illegal activities
  • Comply with legal obligations and regulatory requirements

How We Share Information

We do not sell your personal data. We may share information with:

Service Providers:

Banks, payment processors, KYC/AML verification partners

Merchants & Partners:

To validate transactions, provide perks, or honor bookings

Regulatory Authorities:

When required by law or financial regulation

Technology Providers:

Hosting, analytics, and fraud detection vendors (under strict agreements)

Business Transfers:

In connection with mergers, acquisitions, or asset sales

Data Storage and Security

Local Storage

  • AsyncStorage: User preferences, language settings, and cached data
  • Redux Persist: Application state and user session data
  • Keychain/Keystore: Secure storage of authentication tokens

Server Storage

  • User account information stored on secure servers
  • Content and posts stored in encrypted databases
  • Backup and recovery systems for data protection

Security Measures

  • Encryption of data in transit and at rest
  • Secure authentication and session management
  • Regular security audits and penetration tests
  • Access controls and monitoring to prevent unauthorized access
  • PCI DSS compliance for payment data

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Withdraw consent at any time (without affecting prior lawful use)

Requests can be made by contacting us at support@blacvolta.com

Regional Privacy Rights

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy:

Email: support@blacvolta.com

Address: 1st Makunta Street, New Gbawe

Phone: +233 54097 3552

Data Protection Officer: support@blacvolta.com

Effective Date: September 23, 2025 • Version 1.0

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.